ABOUT US

BORTECH is a company with vast knowledge in software development for the telecommunications industry, including VoIP, IP-PBX integration, IVR, graphical design tools, CRM integration and Call Center technologies.

We have been collaborating with 3CX in many projects, including the integration between 3CX Phone System and different CRM platforms, and the 3CX Voice Application Designer.
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PRODUCTS AND SERVICES

 

Sage ACT! plug-in for 3CX Phone System

Sage ACT! plug-in for 3CX Phone System The Sage ACT! plug-in for 3CX Phone System works in conjunction with the 3CX Assistant. When a call arrives to a 3CX Phone System extension, it looks for contact information in Sage ACT!, and when a contact is found, it shows the contact details in a screen pop-up.

 

Launching outbound calls from the Sage ACT! interface is already available using the 3CX TAPI service provider. You just need to press the "Phone Contact" button, and the call will be launched and automatically connected to your extension!
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SugarCRM plug-in for 3CX Phone System

SugarCRM plug-in for 3CX Phone System The SugarCRM plug-in for 3CX Phone System works in conjunction with the 3CX Assistant. When a call arrives to a 3CX Phone System extension, it looks for contact information in SugarCRM, and when a contact is found, it shows the contact details in a screen pop-up.

 

It also allows launching outbound calls from the SugarCRM web interface using 3CX Phone System, with the ease of a mouse click.
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3CX Assistant CRM Test Utility

3CX Assistant CRM Test Utility This is a FREE tool available from BORTECH.

If you are developing plug-ins for 3CX Phone System using the CRM API, then this tool is for you.

 

 

This tool allows emulating call arrivals from any callerid. It also allows generating many notifications in a very short period of time, in order to stress your plug-in emulating a high demanding scenario.
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Voice Applications

3CX Voice Application Designer The 3CX Voice Application Designer is a very powerful tool that allows creating IVR callflows with a few mouse clicks, and deploying them to any commercial 3CX Phone System installation.

 

It provides a complete set of advanced components out of the box, which allow accessing databases, executing external code, and much more! Creating a basic callflow is an easy job that anyone can do. But when you need to integrate your VAD application with an external system, you may need to have some advanced programming knowledge. That's where we can help you!
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